[kwlug-disc] Cable internet price increase

[Khalid Baheyeldin]

On Sat, Jan 23, 2016 at 11:42 AM, Andrew Kohlsmith (mailing lists account) <
aklists at mixdown.ca> wrote:

> > On Jan 23, 2016, at 11:38 AM, Khalid Baheyeldin <kb at 2bits.com> wrote:
> > From what I remember, the installation fee was waived or reduced because
> I was on Rogers, and it is just an administrative switch (no technician
> visit or anything physical to do).
>
> A friend just went through this; Teksavvy said that they had to disconnect
> the cable internet before they could “take over” — basically they had told
> him he would possibly be without cable internet for two weeks while this
> transitioned. It was claimed that this was a requirement of Rogers.
>
> He ended up getting Teksavvy VDSL instead to avoid the disruption in
> service.
>

That is odd ...

When I switched, there was no such thing with Rogers and Vmedia. No one
visited, and I was transferred. Can't remember if there was downtime, and
if so, it was a few hours.
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