[kwlug-disc] Any experience with cloudatcost.com VPS?
Chris Craig
kwlug.org at ciotog.net
Fri Jun 27 17:03:55 EDT 2014
cloudatcost is now part of Fibernetics. They started off as a spin-off
project but evidently there were some management issues so they've
been brought back in. If you're really interested you could try
contacting someone there, but the residential service call centre
might not know anything about it.
On 27 June 2014 10:03, Charles M <chaslinux at gmail.com> wrote:
> Reviving an old thread I thought I'd throw my $0.02 about the current
> impression of Cloudatcost.
>
> I went for one of their Developer 2 packages. When I clicked on the package
> a chatbot popped up with something to the effect "Today only use the code
> ******** for 50% off." (checking today it's still up). The code didn't work
> so I clicked through to the payment screen hoping I would find another place
> the code might apply. Normally most vendors I've dealt with have a couple of
> screens before final payment, cloudatcost doesn't, so be careful before
> placing an order.
>
> After clicking through I got an email "bill" for the order. I logged in to
> the cloudatcost site and found the only payment option is through paypal.
> I'm not a fan of paypal/ebay so I sent them a ticket about other payment
> methods. I let the ticket sit overnight with no response. The next day I saw
> that cloudatcost has a Twitter account so I sent them a DM about the
> ticket/payment. No response a day later. It's now been a couple of days with
> no reply either method.
>
> Now I know it's apples and oranges, but when I compare Teksavvy's response
> to issues I've had there is a huge difference. First, I have numbers to
> call. Second, usually I get a response on my billing within half and hour.
> When I've used Twitter to contact Teksavvy I've received almost instant
> response (even as late as 8:30pm). I once asked on Twitter if people were
> having issues with Teksavvy DSL (not DM or quoting them) and got a response
> from a CSR about 30 seconds later. (Turned out Bell was fiddling outside our
> building). Even Godaddy, who I'm moving away from, tends to respond within 1
> day (and they tend to do better when it comes to billing).
>
> At this point it looks like I might have to suck it up and create a paypal
> account (I don't really want to) to pay the bill. There is an
> info at cloudatcost.com I haven't tried yet, but no other contact info.
>
>
>
>
> On Fri, Dec 27, 2013 at 4:10 PM, Chamunks Arkturus <chamunks at gmail.com>
> wrote:
>>
>> It appears as though things have stabilized a fair bit since my last email
>> so maybe its all just simply growing pains but it was a bit of a rough start
>> which kind of stinks.
>>
>>
>> On Fri, Dec 27, 2013 at 2:15 PM, Andrew Sullivan Cant
>> <acant at alumni.uwaterloo.ca> wrote:
>>>
>>> Where did you hear about the VMWare infrastructure?
>>> I know that VMWare itself it built on RedHat, but if cloudatcost is not
>>> actually doing much work with FLOSS directly then maybe there is less
>>> presentation possibility.
>>>
>>> Andrew
>>>
>>>
>>> On 16/12/13 15:56, Chamunks Arkturus wrote:
>>> > I've a few services with cloud at cost and as long as you don't mind
>>> > that you're probably not going to reach anything near 100% network
>>> > uptime or hardware availability these are great. They tend to ship
>>> > some
>>> > flaky ubuntu server images that require IO timeout tweaks taht help
>>> > avoiding kernel panics etc. I'm optimistic that these issues may end
>>> > up
>>> > leveling out but its definitely a rocky shore right now.
>>> >
>>> > I tried installing a ZNC instance on a 35$ one and its definitely
>>> > flaked
>>> > out at least once each week for the last couple of months. They're
>>> > apparently backed by vmware infrastructure in some way or another.
>>> > Their support doesn't respond much at all either so as long as you
>>> > don't
>>> > mind basically having to re-image the server to solve problems thats
>>> > also a small hitch. Granted I'm not an elite sysadmin but I'm doing
>>> > what I can to learn and these VPS's are great for the learning curve
>>> > and
>>> > if you want to have a few little services that arent going to need 100%
>>> > uptime but would be nice to have when it feels like the weather's warm
>>> > enough to be online then they're great!
>>> >
>>> > Either way because they're technically not a bad idea just like running
>>> > a server on your home internet connection is also technically not a bad
>>> > idea I will likely keep checking out a few of them for some services I
>>> > would use them for but yeah thats my experience this far. Its really a
>>> > disheartening start but they seem to be working through it all.
>>> >
>>> >
>>> > On Sun, Dec 15, 2013 at 4:56 PM, Bob Jonkman <bjonkman at sobac.com
>>> > <mailto:bjonkman at sobac.com>> wrote:
>>> >
>>> > I was at a seminar recently where the invited speaker was a vendor.
>>> > The
>>> > presentation was at a suitably technical level. The problem was not
>>> > *enough* self-promotion by the vendor: After a good explanation of
>>> > problems and solutions we had to ask "But what products and
>>> > services is
>>> > your company offering to combat these problems, and at what
>>> > prices?"
>>> >
>>> > No point in having a vendor come in if they're not vending. But I
>>> > agree
>>> > that product shilling shouldn't overwhelm the presentation.
>>> >
>>> > --Bob.
>>> >
>>> >
>>> >
>>> > On 13-12-15 10:42 AM, unsolicited wrote:
>>> > > Ach. I dunno, there's been some decent ones too. At wwitpro too.
>>> > e.g. An
>>> > > MS Sharepoint presentation there worked out quite well - they
>>> > rose to
>>> > > the level of the audience. Rose above newbieness to 'what is this
>>> > > beastie' and not much more, because the audience at the time
>>> > wasn't
>>> > > ready for much more.
>>> > >
>>> > > VMware at kwlug was almost as good. Started out VERY sales pitchy
>>> > but by
>>> > > the end, given the nature of the audience, were getting right
>>> > into the
>>> > > technical stuff for us. Also an, in the end, good experience. To
>>> > me,
>>> > > anyways. But it sure didn't start out well.
>>> > >
>>> > > Perhaps it depends upon what department they come from, and
>>> > whether or
>>> > > not it's a pre-packaged sales pitch presentation, vs something
>>> > from the
>>> > > tech. department?
>>> > >
>>> > > Part of the problem with both groups is finding the right balance
>>> > > between professional development looking to leverage work
>>> > environments,
>>> > > and non-professional home users looking to expand their
>>> > knowledge.
>>> > > Particularly that those in the profession live the ecosystem for
>>> > many
>>> > > hours each day and so bring a lot of background knowledge and
>>> > comfort to
>>> > > any seminar. While the home user often struggles to comprehend
>>> > the
>>> > > nature of the rather big ecosystem out there. Easy example is
>>> > SANS, and
>>> > > fibre, let alone non-default file systems, which the home user
>>> > wouldn't
>>> > > normally experience. To know it's even out there, let alone its
>>> > nature
>>> > > or ramifications.
>>> > >
>>> > > Cloud is an easy example where the latter probably applies for
>>> > the
>>> > vast
>>> > > majority - few in either camp will be directly involved in cloud
>>> > > configuration, and I doubt the majority of home users have played
>>> > with
>>> > > vm's - it taking a certain amount of horsepower to do so, if they
>>> > even
>>> > > see the point for them in their home environment.
>>> > >
>>> > > A less than deeply technical, these are the finer points of
>>> > apache ini
>>> > > cache configurations in your multi-homed active swap
>>> > configuration, vs
>>> > > 'what is this beastie' and 'what buying criteria points should I
>>> > care
>>> > > about and how do I implement them' will likely suit the majority.
>>> > >
>>> > > It probably depends upon which department the presenter comes
>>> > from?
>>> > >
>>> > >
>>> > > On 13-12-15 06:40 AM, Richard Weait wrote:
>>> > >> On Dec 15, 2013 1:04 AM, Andrew Sullivan Cant
>>> > >> <acant at alumni.uwaterloo.ca <mailto:acant at alumni.uwaterloo.ca>>
>>> > wrote:
>>> > >>>
>>> > >>> Me too....I'll try to connect with someone at Fibernetics and
>>> > see
>>> > >>> where things go.
>>> > >>>
>>> > >>> My original thought was an engineering focused presentation, if
>>> > >>> that was possible, and not just a sales focused one. It would
>>> > seem
>>> > >>> more appropriate given the audience.
>>> > >>
>>> > >> I remember organizing a commercial presentation for kwlug a few
>>> > years
>>> > >> back. I won't name names because I found the experience wholly
>>> > >> unsatisfactory. The company agreed to put on a technical
>>> > >> presentation, not a sales pitch. They agreed to take specific
>>> > >> technical questions. What they delivered was merely a mind
>>> > numbing
>>> > >> tech-free sales pitch. and so I do not trust that company at all
>>> > for
>>> > >> anything. And I do not look forward to having any other company
>>> > >> desecrate a kwlug meeting. The experience was horrible last
>>> > time.
>>> > >
>>> > >
>>> > > _______________________________________________
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>>> >
>>> >
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>>> >
>>> >
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>>
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>
>
> --
> Charles McColm, Author: Instant XBMC,
> Columnist: Full Circle Magazine,
> Project Manager: The Working Centre Computer Recycling Project
> Web: http://www.theworkingcentre.org/cr/
> Blog: http://www.charlesmccolm.com/
> Twitter/Identica/Google+: @chaslinux
>
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