[kwlug-disc] Anyone using Acanac cable internet in K-W - your experience?

Kiwi Ssennyonjo kiwi at ssenn.com
Tue Aug 23 20:17:25 EDT 2011


I am using Acanac

Installation was a breeze.
Very happy with the delivered service.

Their customer service; on the other had os horrible.
With that said they are growing.

FYI distributel owns acanac.

Kiwi

On 2011-08-23, at 18:21, unsolicited <unsolicited at swiz.ca> wrote:

> Anyone using Acanac cable internet in K-W?
>
> Anything good or bad to comment upon - decent speed, times of reduced speed, installation issues, or other problems?
>
> (Which city? As far as I can tell all of Waterloo, but only part of Kitchener, goes out through Roger's Grand Crest Place facility. The rest of Kitchener goes out ... I forget where.)
>
> If you note problems, it would be useful to know if you think the problem lies with Acanac or (the underlying) Rogers - I'm guessing many cable problems are Roger's induced, beyond the control of Acanac to affect.
>
> Too, I'd like to separate installation problems from any other problems - it seems to me that installation is a hump to get over, but once accomplished are over and done with.
>
> Your experiences, P&TY?
>
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