[kwlug-disc] DSL ISP in KW

[CrankyOldBugger]

IIRC the CRTC is currently investigating Bell and Rogers for the sales
people harassing customers, I wouldn't be surprised if Arcanac is doing the
same thing.


On Thu, 25 Oct 2018 at 12:36, Ron Singh <ronsingh149 at gmail.com> wrote:

> Thank you all for the valuable feed back, truly has been helpful. I will
> likely stay with TekSavvy and ditch Netflash.
>
> Interestingly, Acanac is refusing to hand over to TekSavvy, been about 4
> days now of Tek haranguing Acanac, many excuses coming from
> Acanac as to why the switchover has not been granted.
>
> I will be very glad to leave Acanac behind despite their feverish attempts
> to lure customers back by some very attractive offerings right now.
>
> Thanks,
>
> Ron Singh
>
>
>
> On Tue, Oct 23, 2018 at 9:21 AM Charles McColm <
> charlesm at theworkingcentre.org> wrote:
>
>> We’ve had Teksavvy DSL for quite a few years. Things I like:
>>
>>
>>
>> ·         Easy payment online, cancel any time.
>>
>> ·         Very responsive via online methods (They’re pretty quick to
>> respond on Twitter, pretty good via email)
>>
>> ·         The 25/10 plan Ron mentioned is okay speed for the price.
>> Incidentally when I first bought this package it was more costly, the month
>> after they reduced the cost of the package.
>>
>> ·         We’ve actually had 3 price drops (not increases) since we
>> started with TS years ago. (Mind you we upgraded later, so I suppose this
>> could be counted as an increase)
>>
>> ·         Relatively stable. We have had some instances of DSL being out
>> for a long period (3-4 days) due to Bell not being able to get someone out
>> when we could be there.
>>
>> ·         The advocacy Ron mentioned
>>
>> ·         Possibility of getting your own static IP and running servers
>> (we did for awhile)
>>
>>
>>
>> Things that are less positive about TS:
>>
>> ·         Like most places with phone support, you could be waiting
>> awhile.
>>
>> ·         Called support for a non-English speaking family on a DSL plan
>> and the tech I got at that particular time was not very helpful. This may
>> have been a one-time instance, but when the DSL you just signed up for
>> doesn’t work you’d think they’d be more accommodating.
>>
>>
>>
>> Cheers,
>>
>>
>>
>> Charles
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