[kwlug-disc] Rogers Hybrid Fibre plans

[Khalid Baheyeldin]

Absolutely hate that too.

But if you have options elsewhere, and you are serious in cancelling, then
I don't mind listening to options and if I save money, then so be it.


On Tue, Apr 29, 2014 at 1:00 PM, Darcy Casselman <dscassel at gmail.com> wrote:

> One of the things I kinda hate about Rogers is you need to haggle and
> harass them over the phone in order to get any sort of reasonable pricing
> out of them.
>
>
> On Tue, Apr 29, 2014 at 12:52 PM, unsolicited <unsolicited at swiz.ca> wrote:
>
>> Interesting.
>>
>> 'Basic cable free'? Where on their web site did you see that?
>>
>> I see your latency went up, during the day. It will be interesting to
>> know if you notice any difference in your VoIP call quality.
>>
>> What modem did you end up getting? When I got them to up my monthly
>> limit, inadvertently getting the higher speed, I was forced into a new
>> modem (and an increase in the monthly rental rate!),
>> http://www.hitron-americas.com/products/cgn-2/. Is yours now yet another
>> new modem?
>>
>>
>>
>> On 14-04-29 12:08 PM, Khalid Baheyeldin wrote:
>>
>>> So, I called Rogers to cancel cable TV and internet.
>>>
>>> After a long conversation, it turned out that the cancellation fee is $20
>>> per month per service, and we still have 3 months before the contract is
>>> up.
>>>
>>> So, instead of the 35 mbps down, 3 mbps up unlimited plan that I have
>>> now,
>>> they put me on the new Hybrid Fibre 60 mbps down, 10 mbps up, with 320 GB
>>> limit (which is almost double what I use).
>>>
>>> The total cost is ~$81 including tax for internet and basic digital
>>> cable.
>>> This is cheaper than the ~$113 that we were paying before. That is less
>>> than their advertised price for the internet alone on their site with
>>> basic
>>> cable free.
>>>
>>> http://www.rogers.com/web/link/hispeedBrowseFlowDefaultPlans
>>>
>>> This is valid until the contract is up, and then they said they should
>>> see
>>> what promos are available (but probably I will cancel)
>>>
>>> Here are speedtest.net results before and after. Some variability
>>> specially
>>> the evening, but I had the service for less than a day. It required a new
>>> modem too.
>>>
>>> Before, on 35/3 unlimited plan
>>>   11:16 PM EST  26.39 Mb/s  3.30 Mb/s  17 ms  Toronto, ON  ~ 100 km
>>>    8:42 PM EST  50.08 Mb/s  3.31 Mb/s  18 ms  Toronto, ON  ~ 100 km
>>>
>>> After, on 60/10 Hybrid Fibre 320 GB plan
>>>   11:56 AM EDT  48.96 Mb/s  10.10 Mb/s  30 ms  Toronto, ON  ~ 100 km
>>>   10:32 PM EDT  14.56 Mb/s  10.99 Mb/s  18 ms  Toronto, ON  ~ 100 km
>>>
>>
>>
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>
>
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-- 
Khalid M. Baheyeldin
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