[kwlug-disc] Rogers Bandwith Limit - Consequences of exceeding?

[Steven Stillaway]

On January 30, 2009 01:29:54 pm unsolicited wrote:
> Denver Gingerich wrote, On 01/30/2009 12:51 PM:
> > On Fri, Jan 30, 2009 at 10:34 AM, unsolicited <unsolicited at swiz.ca> wrote:
> >> Rogers site says on their website you can exceed your monthly bandwidth
> >> limit (different costs per GB exceeded, depending upon your plan), to a
> >> maximum of $25.00.
> >>
> >> Poking about the web, it seems that at some point they significantly
> >> limit your bandwidth. I wonder if at some point they just cut you off.
> >> (Until your next monthly period begins.)
> >>
> >> Anyone have hard experience with this / costs / limits / consequences?
> >
> > If you're concerned about bandwidth usage, the real question is: Why
> > are you still using Rogers?
>
> .
> .
> .
>
> Please give me some credit.
>
> Had to move from Golden, er, Execulink (Bell Wholesalers) because I'm
> too far from the C.O. Having received notice of speed increases, and
> not getting them, I inquired. They didn't think I could reliably get
> 1.5 Mbps (which I was getting at the time), so they (Bell, who
> services the lines) reduced me to 512 kbps. BA BYE!
>
> 	Execulink completely understood, agreed with, and even recommended
> (unofficially) the move. Been a long time loyal Golden customer - they
> keep proving themselves over and over again with great customer
> service. May well go back some day, should I move.
>
> Rogers has been more than fine (like I have a choice). Torrents aren't
> an issue, speed wise, like was said - bandwidth caps are more the
> issue. Torrents aren't delivered fast enough for speed service rates
> to be an issue. Rogers bashing is old, already. They are what they
> are. In many cases, the only choice. I agree, though, assuming cheaper
> available alternatives, they are the last choice.
>
> Last time I poked around, Bell may be shaping, but apparently only
> during prime time - something like 4:00 PM through 10:00 PM (midnight?).
>
> Also, last time I checked, dry loop fees + any other provider is still
> more expensive than Bell / Bell wholesaler / Rogers.
>
> Going to rogers.com, selecting internet at the right of the horizontal
> bar near the top reveals dial-up internet on the menu on the right.
> Who knew!
>
> I'd max. out the usage surcharge limit at 12.5 GB.
>
>
> Anyone have personal experience with Rogers bandwidth caps / extra
> usage fees / consequences?
>
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I have exceeded Rogers bandwidth cap every single month since this was 
implemented, which I think was some time back in the summer.  Some times by as 
much as 500 GB over the cap.

This has resulted in two things.  $25 extra charge ever month.

A bill that really freaks you out because it says your bandwidth bill is 
hundreds of dollars then it gives you a deduction for all of that hundreds of 
dollars except $25.

They do not seem to care though and have never even called me.

I have heard in the past that they will call and threaten cancellation of 
people who do lots of torrent downloads.  I do not do much torrents, so I 
cannot comment on this and that may or may not be an issue.

- Steven