<div dir="ltr"><div class="gmail_default" style="font-family:tahoma,sans-serif">Thank you all for the valuable feed back, truly has been helpful. I will likely stay with TekSavvy and ditch Netflash. <br><br>Interestingly, Acanac is refusing to hand over to TekSavvy, been about 4 days now of Tek haranguing Acanac, many excuses coming from <br>Acanac as to why the switchover has not been granted. <br><br>I will be very glad to leave Acanac behind despite their feverish attempts to lure customers back by some very attractive offerings right now.<br><br></div><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div>Thanks,<br><br>Ron Singh<br><br></div></div></div></div><br></div><br><div class="gmail_quote"><div dir="ltr">On Tue, Oct 23, 2018 at 9:21 AM Charles McColm <<a href="mailto:charlesm@theworkingcentre.org">charlesm@theworkingcentre.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">We’ve had Teksavvy DSL for quite a few years. Things I like:<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p>
<p class="m_-4897679112465139081MsoListParagraph"><u></u><span style="font-size:11.0pt;font-family:Symbol;color:#1f497d"><span>·<span style="font:7.0pt "Times New Roman"">
</span></span></span><u></u><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Easy payment online, cancel any time.<u></u><u></u></span></p>
<p class="m_-4897679112465139081MsoListParagraph"><u></u><span style="font-size:11.0pt;font-family:Symbol;color:#1f497d"><span>·<span style="font:7.0pt "Times New Roman"">
</span></span></span><u></u><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Very responsive via online methods (They’re pretty quick to respond on Twitter, pretty good via email)<u></u><u></u></span></p>
<p class="m_-4897679112465139081MsoListParagraph"><u></u><span style="font-size:11.0pt;font-family:Symbol;color:#1f497d"><span>·<span style="font:7.0pt "Times New Roman"">
</span></span></span><u></u><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">The 25/10 plan Ron mentioned is okay speed for the price. Incidentally when I first bought this package it was more costly, the month after they reduced
the cost of the package.<u></u><u></u></span></p>
<p class="m_-4897679112465139081MsoListParagraph"><u></u><span style="font-size:11.0pt;font-family:Symbol;color:#1f497d"><span>·<span style="font:7.0pt "Times New Roman"">
</span></span></span><u></u><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">We’ve actually had 3 price drops (not increases) since we started with TS years ago. (Mind you we upgraded later, so I suppose this could be counted
as an increase)<u></u><u></u></span></p>
<p class="m_-4897679112465139081MsoListParagraph"><u></u><span style="font-size:11.0pt;font-family:Symbol;color:#1f497d"><span>·<span style="font:7.0pt "Times New Roman"">
</span></span></span><u></u><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Relatively stable. We have had some instances of DSL being out for a long period (3-4 days) due to Bell not being able to get someone out when we
could be there.<u></u><u></u></span></p>
<p class="m_-4897679112465139081MsoListParagraph"><u></u><span style="font-size:11.0pt;font-family:Symbol;color:#1f497d"><span>·<span style="font:7.0pt "Times New Roman"">
</span></span></span><u></u><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">The advocacy Ron mentioned<u></u><u></u></span></p>
<p class="m_-4897679112465139081MsoListParagraph"><u></u><span style="font-size:11.0pt;font-family:Symbol;color:#1f497d"><span>·<span style="font:7.0pt "Times New Roman"">
</span></span></span><u></u><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Possibility of getting your own static IP and running servers (we did for awhile)<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Things that are less positive about TS:<u></u><u></u></span></p>
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</span></span></span><u></u><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Like most places with phone support, you could be waiting awhile.<u></u><u></u></span></p>
<p class="m_-4897679112465139081MsoListParagraph"><u></u><span style="font-size:11.0pt;font-family:Symbol;color:#1f497d"><span>·<span style="font:7.0pt "Times New Roman"">
</span></span></span><u></u><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Called support for a non-English speaking family on a DSL plan and the tech I got at that particular time was not very helpful. This may have been
a one-time instance, but when the DSL you just signed up for doesn’t work you’d think they’d be more accommodating.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Cheers,<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Charles<u></u><u></u></span></p>
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