<div dir="ltr"><div><div>Not only is "call and haggle" the thing we all hate about Rogers.<br><br></div>But also, when they give you a lower price or something, it is always a "promo" or "special" for customer retention. <br>
<br>And once it is over, they go back to their old ways and try to squeeze you for more money ...<br><br></div>Robber Barons all over again ...<br></div><div class="gmail_extra"><br><br><div class="gmail_quote">On Tue, Apr 29, 2014 at 1:04 PM, Khalid Baheyeldin <span dir="ltr"><<a href="mailto:kb@2bits.com" target="_blank">kb@2bits.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><div>Absolutely hate that too.<br><br></div>But if you have options elsewhere, and you are serious in cancelling, then I don't mind listening to options and if I save money, then so be it.<br>
</div><div class="gmail_extra"><div><div class="h5">
<br><br><div class="gmail_quote">On Tue, Apr 29, 2014 at 1:00 PM, Darcy Casselman <span dir="ltr"><<a href="mailto:dscassel@gmail.com" target="_blank">dscassel@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="ltr">One of the things I kinda hate about Rogers is you need to haggle and harass them over the phone in order to get any sort of reasonable pricing out of them.<br></div><div class="gmail_extra"><br><br><div class="gmail_quote">
<div>
On Tue, Apr 29, 2014 at 12:52 PM, unsolicited <span dir="ltr"><<a href="mailto:unsolicited@swiz.ca" target="_blank">unsolicited@swiz.ca</a>></span> wrote:<br></div><div><div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
Interesting.<br>
<br>
'Basic cable free'? Where on their web site did you see that?<br>
<br>
I see your latency went up, during the day. It will be interesting to know if you notice any difference in your VoIP call quality.<br>
<br>
What modem did you end up getting? When I got them to up my monthly limit, inadvertently getting the higher speed, I was forced into a new modem (and an increase in the monthly rental rate!), <a href="http://www.hitron-americas.com/products/cgn-2/" target="_blank">http://www.hitron-americas.<u></u>com/products/cgn-2/</a>. Is yours now yet another new modem?<div>
<br>
<br>
<br>
On 14-04-29 12:08 PM, Khalid Baheyeldin wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
So, I called Rogers to cancel cable TV and internet.<br>
<br>
After a long conversation, it turned out that the cancellation fee is $20<br>
per month per service, and we still have 3 months before the contract is up.<br>
<br>
So, instead of the 35 mbps down, 3 mbps up unlimited plan that I have now,<br>
they put me on the new Hybrid Fibre 60 mbps down, 10 mbps up, with 320 GB<br>
limit (which is almost double what I use).<br>
<br>
The total cost is ~$81 including tax for internet and basic digital cable.<br>
This is cheaper than the ~$113 that we were paying before. That is less<br>
than their advertised price for the internet alone on their site with basic<br>
cable free.<br>
<br>
<a href="http://www.rogers.com/web/link/hispeedBrowseFlowDefaultPlans" target="_blank">http://www.rogers.com/web/<u></u>link/<u></u>hispeedBrowseFlowDefaultPlans</a><br>
<br>
This is valid until the contract is up, and then they said they should see<br>
what promos are available (but probably I will cancel)<br>
<br>
Here are <a href="http://speedtest.net" target="_blank">speedtest.net</a> results before and after. Some variability specially<br>
the evening, but I had the service for less than a day. It required a new<br>
modem too.<br>
<br>
Before, on 35/3 unlimited plan<br>
11:16 PM EST 26.39 Mb/s 3.30 Mb/s 17 ms Toronto, ON ~ 100 km<br>
8:42 PM EST 50.08 Mb/s 3.31 Mb/s 18 ms Toronto, ON ~ 100 km<br>
<br>
After, on 60/10 Hybrid Fibre 320 GB plan<br>
11:56 AM EDT 48.96 Mb/s 10.10 Mb/s 30 ms Toronto, ON ~ 100 km<br>
10:32 PM EDT 14.56 Mb/s 10.99 Mb/s 18 ms Toronto, ON ~ 100 km<br>
</blockquote>
<br>
<br></div>
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<br></blockquote></div><br><br clear="all"><br></div></div><div class="">-- <br>Khalid M. Baheyeldin<br><a href="http://2bits.com" target="_blank">2bits.com</a>, Inc.<br>Fast Reliable Drupal<br>Drupal optimization, development, customization and consulting.<br>
Simplicity is prerequisite for reliability. -- Edsger W.Dijkstra<br>Simplicity is the ultimate sophistication. -- Leonardo da Vinci<br>For every complex problem, there is an answer that is clear, simple, and wrong." -- H.L. Mencken<br>
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</blockquote></div><br><br clear="all"><br>-- <br>Khalid M. Baheyeldin<br><a href="http://2bits.com" target="_blank">2bits.com</a>, Inc.<br>Fast Reliable Drupal<br>Drupal optimization, development, customization and consulting.<br>
Simplicity is prerequisite for reliability. -- Edsger W.Dijkstra<br>Simplicity is the ultimate sophistication. -- Leonardo da Vinci<br>For every complex problem, there is an answer that is clear, simple, and wrong." -- H.L. Mencken<br>
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