<div dir="ltr">My boss (who's currently a Rogers home customer) recently went to TekSavvy, got their price structure for cable packages, then phoned Rogers and screamed and stomped his feet and threatened to leave for TekSavvy. The Rogers rep gave him the same speed but now unlimited, with two free PVRs, for about the same monthly rate as before. So he did alright with the "call and haggle", but as has been mentioned here, you have to keep doing this over and over.<div>
<br></div><div>Myself, I moved from Bell DSL to TekSavvy cable a few years ago and haven't looked back.</div><div><br></div></div><div class="gmail_extra"><br><br><div class="gmail_quote">On 29 April 2014 13:48, Khalid Baheyeldin <span dir="ltr"><<a href="mailto:kb@2bits.com" target="_blank">kb@2bits.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><div><div>Not only is "call and haggle" the thing we all hate about Rogers.<br><br></div>But also, when they give you a lower price or something, it is always a "promo" or "special" for customer retention. <br>
<br>And once it is over, they go back to their old ways and try to squeeze you for more money ...<br><br></div>Robber Barons all over again ...<br></div><div class="gmail_extra"><br><br><div class="gmail_quote">On Tue, Apr 29, 2014 at 1:04 PM, Khalid Baheyeldin <span dir="ltr"><<a href="mailto:kb@2bits.com" target="_blank">kb@2bits.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><div>Absolutely hate that too.<br><br></div>But if you have options elsewhere, and you are serious in cancelling, then I don't mind listening to options and if I save money, then so be it.<br>
</div><div class="gmail_extra"><div><div>
<br><br><div class="gmail_quote">On Tue, Apr 29, 2014 at 1:00 PM, Darcy Casselman <span dir="ltr"><<a href="mailto:dscassel@gmail.com" target="_blank">dscassel@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="ltr">One of the things I kinda hate about Rogers is you need to haggle and harass them over the phone in order to get any sort of reasonable pricing out of them.<br></div><div class="gmail_extra"><br><br><div class="gmail_quote">
<div>
On Tue, Apr 29, 2014 at 12:52 PM, unsolicited <span dir="ltr"><<a href="mailto:unsolicited@swiz.ca" target="_blank">unsolicited@swiz.ca</a>></span> wrote:<br></div><div><div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
Interesting.<br>
<br>
'Basic cable free'? Where on their web site did you see that?<br>
<br>
I see your latency went up, during the day. It will be interesting to know if you notice any difference in your VoIP call quality.<br>
<br>
What modem did you end up getting? When I got them to up my monthly limit, inadvertently getting the higher speed, I was forced into a new modem (and an increase in the monthly rental rate!), <a href="http://www.hitron-americas.com/products/cgn-2/" target="_blank">http://www.hitron-americas.<u></u>com/products/cgn-2/</a>. Is yours now yet another new modem?<div>
<br>
<br>
<br>
On 14-04-29 12:08 PM, Khalid Baheyeldin wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
So, I called Rogers to cancel cable TV and internet.<br>
<br>
After a long conversation, it turned out that the cancellation fee is $20<br>
per month per service, and we still have 3 months before the contract is up.<br>
<br>
So, instead of the 35 mbps down, 3 mbps up unlimited plan that I have now,<br>
they put me on the new Hybrid Fibre 60 mbps down, 10 mbps up, with 320 GB<br>
limit (which is almost double what I use).<br>
<br>
The total cost is ~$81 including tax for internet and basic digital cable.<br>
This is cheaper than the ~$113 that we were paying before. That is less<br>
than their advertised price for the internet alone on their site with basic<br>
cable free.<br>
<br>
<a href="http://www.rogers.com/web/link/hispeedBrowseFlowDefaultPlans" target="_blank">http://www.rogers.com/web/<u></u>link/<u></u>hispeedBrowseFlowDefaultPlans</a><br>
<br>
This is valid until the contract is up, and then they said they should see<br>
what promos are available (but probably I will cancel)<br>
<br>
Here are <a href="http://speedtest.net" target="_blank">speedtest.net</a> results before and after. Some variability specially<br>
the evening, but I had the service for less than a day. It required a new<br>
modem too.<br>
<br>
Before, on 35/3 unlimited plan<br>
11:16 PM EST 26.39 Mb/s 3.30 Mb/s 17 ms Toronto, ON ~ 100 km<br>
8:42 PM EST 50.08 Mb/s 3.31 Mb/s 18 ms Toronto, ON ~ 100 km<br>
<br>
After, on 60/10 Hybrid Fibre 320 GB plan<br>
11:56 AM EDT 48.96 Mb/s 10.10 Mb/s 30 ms Toronto, ON ~ 100 km<br>
10:32 PM EDT 14.56 Mb/s 10.99 Mb/s 18 ms Toronto, ON ~ 100 km<br>
</blockquote>
<br>
<br></div>
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<br></blockquote></div><br><br clear="all"><span class="HOEnZb"><font color="#888888"><br></font></span></div></div><span class="HOEnZb"><font color="#888888"><div>-- <br>Khalid M. Baheyeldin<br><a href="http://2bits.com" target="_blank">2bits.com</a>, Inc.<br>
Fast Reliable Drupal<br>Drupal optimization, development, customization and consulting.<br>
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