<div dir="ltr">The trick is to go to a manager, not one of the peons who don't have authority to issue refunds.  Then I have Wifeski shame said manager into submission, then I start throwing facts and numbers at him in my scary deep voice... works like a charm.<div>
<br></div><div>Plus the fact that we've made it clear that we're "seriously thinking about cancelling all of our Bell services because of the poor customer support".  No manager wants a line that that on his file (even if it is true!)</div>
<div><br></div></div><div class="gmail_extra"><br><br><div class="gmail_quote">On 4 April 2014 14:55,  <span dir="ltr"><<a href="mailto:chaslinux@gmail.com" target="_blank">chaslinux@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Wow that's pretty incredible. It took Rogers about 5 months to pay me back a 3 buck overage charge, but they did pay it.<br>

Blog: <a href="http://www.charlesmccolm.com/" target="_blank">http://www.charlesmccolm.com/</a><br>
Sent from my cell phone.<br>
<br>
-----Original Message-----<br>
From: Jeff Smith <<a href="mailto:crankyoldbugger@gmail.com">crankyoldbugger@gmail.com</a>><br>
Sender: "kwlug-disc" <<a href="mailto:kwlug-disc-bounces@kwlug.org">kwlug-disc-bounces@kwlug.org</a>><br>
Date: Fri, 4 Apr 2014 14:16:46<br>
To: KWLUG discussion<<a href="mailto:kwlug-disc@kwlug.org">kwlug-disc@kwlug.org</a>><br>
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Subject: Re: [kwlug-disc] what is the perfect openWRT router?<br>
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