[kwlug-disc] FusionPBX support resources

B.S. bs27975 at yahoo.ca
Thu Feb 5 01:23:26 EST 2015


It might help if ...

What is the current standard? I assume Asterisk and Free<something> 
[can't recall it at the moment]. (And what size / number of location 
scenario's are you working on? 'Home' is one thing, multi-level / site / 
country is another.)

What functional / feature deficiency is driving you away from such 
solutions, towards FusionPBX or FreeSWITCH?

Sadly, as you well know, and seem to be experiencing, free usually means 
little documentation / you get the support you've paid for. Any chance 
there's a solution that costs a little but solves the deficiencies 
you're running in to? If you can identify such, perhaps you can submit 
it to be budgeted for.

Otherwise, I suppose all you can do is remind your requestors that they 
are getting what they paid for. So suggest paying Kiwi a retainer?

For that matter, perhaps ask Kiwi to submit a proposal, pointing out how 
taking phones off your maintenance plate would free you up for the 
endless number of other things you also have on your plate?


On 02/04/2015 08:14 PM, Paul Nijjar wrote:
>
> Does anybody who is active on the list use FusionPBX in particular or
> FreeSWITCH in general?





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