[kwlug-disc] OT: Roger's phone services

Paul Nijjar paul_nijjar at yahoo.ca
Sat Jul 17 02:33:24 EDT 2010

On Sat, Jul 17, 2010 at 01:46:39AM -0400, unsolicited wrote:
>> I have to say that I don't recommend Rogers to anybody. Maybe they are
>> a necessary evil, but they have put us (and me personally) through so
>> much anguish over support that I have problems believing that the
>> savings are worth it. (Insert standard joke about the only thing worse
>> than Rogers being Bell here.) 
> Is this comment based just on internet service, or is it more than that?

The internet service itself has actually been okay for us -- when it works
and when they aren't hassling us in unhelpful ways. But when they
hassle us then we feel great pain, in part because their help channels
are so unhelpful. 

I do not have first-hand experience of this, but my understanding is
that the people at work who ordered Rogers phone lines dropped them as
soon as the contract was over, and we switched back to Bell POTS
lines. So in that (now obsolete?) circumstance I guess people weren't
that happy either. 

I have little experience with either TV or cellphone service from
Rogers. For all I know that situation might be puppies and rainbows. 

- Paul


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